#Microsoft activesync error messages how to
#Microsoft activesync error messages install
#Microsoft activesync error messages serial
#Microsoft activesync error messages update
#Microsoft activesync error messages upgrade

Microsoft provides at a little-known utility program called asreboot.exe that stops and restarts ActiveSync.

#Microsoft activesync error messages upgrade

Unfortunately, no central Pocket PC ROM upgrade location exists-if your organization uses devices by vendors other than Compaq, you'll need to check with the vendor to determine where to obtain the latest ROM version.

#Microsoft activesync error messages serial

In addition to the ROM fix, you might want to download a patch for first-time serial connection to Win2K or NT desktops, Bluetooth support, or a driver for various network cards (wired and wireless). You can find iPAQ downloads (including ROM upgrades) at. To determine your device's ROM version, tap Settings, select the System tab, tap Asset Viewer, then select Version from the resulting list, as Figure 2, page 30, shows.

Specifically, Compaq iPAQ devices with preROM 1.87 versions benefit significantly from a ROM update. The latest English, French, Italian, Spanish, German, and Portuguese (Brazilian) build is 12007, and the latest Japanese build is 12111.Ĭertain ActiveSync problems might require reflashing a Pocket PC device's ROM. To determine what version you have installed, double-click the ActiveSync icon in the system tray and select Help, About Microsoft ActiveSync to display the About Microsoft ActiveSync dialog box, which Figure 1 shows. The download consists of a 3.8MB self-extracting package (msasync.exe) that you can distribute to users by using any standard software-delivery tool. Users who have had intermittent problems using earlier versions of ActiveSync can probably resolve connectivity problems by installing the new version.ĪctiveSync 3.5 is compatible with Windows XP, Win2K, Windows NT 4.0 (Service Pack 6-SP6-or later), Windows Me, and Windows 98, and requires Microsoft Internet Explorer (IE) 4.1 or later and 12MB to 65MB of hard disk space, depending on the user's system configuration. ) Most significant, ActiveSync 3.5 greatly improves the reliability of USB connections. (A complete list of what's new in ActiveSync 3.5 is available at. Although server synchronization with Microsoft Mobile Information Server is the only major new feature in this release, ActiveSync 3.5 includes a slew of bug fixes, better remote connectivity, and support for infrared (IR) synchronization on Windows 2000 systems. Microsoft released ActiveSync 3.5, the latest version of the Windows CE connection software, with the introduction of Pocket PC 2002 devices in fall 2001. When Microsoft introduced ActiveSync 3.0, the company automated the process of setting up Windows CE communications. Windows CE Services switched to using RAS, which is more flexible but complicated-RAS configuration problems accounted for half of all Windows CE 2.0 support calls. H/PC Explorer used a serial port to establish the connection, which limited its functionality. Many of ActiveSync's most intractable problems relate to the connection between the host PC and the mobile device. The earlier Windows CE Services name, however, lives on in the name of the programs that ActiveSync executes when you launch the synchronization software. Microsoft renamed the product to ActiveSync for Windows CE 3.0 when the company introduced the first Pocket PCs. Microsoft changed the name to Windows CE Services for Windows CE 2.0 with the introduction of the color H/PCs and the early, monochrome Palm-sized PCs. ActiveSync began as Handheld PC (H/PC) Explorer for the original clamshell-cased Windows CE 1.0 devices.

#Microsoft activesync error messages how to

Fortunately, I also discovered that you can fix most ActiveSync bugs.īefore I jump into ActiveSync's problems and how to fix them, let's review the software's beginnings. Dozens of readers wrote to describe problems that, in a few cases, made their Pocket PCs completely unusable.

#Microsoft activesync error messages update

I asked for reader input in the Mobile & Wireless UPDATE email newsletter. NET Magazine authors were having ActiveSync problems on a regular basis. In my personal experience, such problems are rare. In extreme cases, ActiveSync can refuse to work altogether. For example, if ActiveSync can't communicate with your mobile device, you might have to soft-reset the device or completely reboot the desktop PC. When it doesn't work, it makes life miserable. When ActiveSync works, it's unobtrusive to the point of being almost invisible.

#Microsoft activesync error messages install

Like most users of Pocket PCs and other mobile devices that run Windows CE, I have a love-hate relationship with Microsoft ActiveSync-the program you use to install software on these devices and synchronize them with a desktop PC.